Last updated: Feb 16, 2025

1) Acceptance

By creating an account and using the service, you agree to these Terms of Use and to the complementary policies, including the Refund Policy. If you do not agree, do not use the service.

SevenCoins is a virtual simulator for educational and recreational purposes only and does not constitute gambling, games of chance, or financial intermediation.

2) Account and eligibility

• You are responsible for keeping your credentials confidential.
• You may not assign, sell, or share your account with third parties.
• Use by minors under 18 may be permitted under applicable law, with consent or representation by a legal guardian when required. By using the service, you represent that you have legal capacity to contract or are duly represented/authorized.

2.1) Deactivation and account expiration

• Deactivation: You may deactivate your account at any time through account settings. Upon deactivation, your account will be marked inactive and you will not be able to access the service.
• Reactivation period: After deactivation, you will have 30 (thirty) days to reactivate your account. During this period, your data will remain stored and you may reactivate via the reactivation page.
• Expiration: If the account is not reactivated within 30 days, it will be considered expired. After expiration, your personal data (name, nickname, and email) will be anonymized in accordance with our Privacy Policy and applicable law.
• Reactivation after expiration: After expiration, reactivation is no longer possible. You will need to create a new account to use the service again.
• Coins and balance: Unused coins and balance remain associated with the account during the reactivation period. After expiration, recovery of unused coins or balance is not possible.

3) Coins (virtual credits)

• Definition: "Coins" are virtual credits for using features on the service. They are not currency, securities, or financial assets.
• Delivery: Coins are credited after payment confirmation. In case of discrepancy, contact support with the transaction ID.
• Use: Coins are personal and non-transferable and may be debited per use. They have no cash redemption value.
• Limits: Technical or monthly purchase limits may apply (e.g., R$ 490/month).

3.1) Credit package expiration

Purchased coin packages have a validity period according to purchase value:

• LITE package (700 coins): valid for 1 (one) month from payment confirmation date.
• PLUS package (4900 coins): valid for 12 (twelve) months from payment confirmation date.
• BioGenerator — Package (49,000 coins): valid for 1 (one) month from payment confirmation date.
• BioGenerator — Package (490,000 coins): valid for 12 (twelve) months from payment confirmation date.

Important:

• Validity is calculated from the payment confirmation date.
• After expiration, any unused balance will be automatically debited and cannot be recovered.
• The system uses the FIFO (First In, First Out) method for credit consumption, prioritizing packages that expire first.
• We recommend using your coins before the expiration date to avoid loss of unused credits.
• You can check your package expiration dates in your account wallet/history section.

4) Payments

• Payments are processed by third parties (e.g., Stripe). By paying, you also agree to the corresponding processor's terms.
• Prices and taxes are disclosed before confirmation and may be updated at any time, with prospective effect.
• In case of chargeback or suspected fraud, access to coins or associated resources may be suspended during review.

5) Refunds

Subject to the right of withdrawal under applicable consumer law where applicable, coin purchases are generally non-refundable as they constitute digital service/delivery. Cases under law, improper charge, proven fraud, or severe unavailability are handled according to our Refund Policy.

6) Acceptable use

• You may not use the service for illegal, abusive, or rights-infringing activities.
• Reverse engineering, unauthorized scraping, intentional overload, or circumvention of controls is prohibited.
• We may suspend or terminate accounts that violate these Terms.

7) Intellectual property

• The service, interfaces, trademarks, and proprietary content belong to the service owner and are protected by intellectual property rights.
• You receive a limited, revocable, non-exclusive license to use the service in accordance with these Terms.
• Content you submit remains yours; you grant us a license to process it to provide the service.

8) Availability and changes

• The service is provided "as is" and subject to availability and may change.
• We may add, remove, or modify features; material changes may be communicated by email or within the product.
• We do not guarantee uninterrupted availability. We may perform scheduled or emergency maintenance with or without notice.
• Material changes to terms, prices, or features will be communicated with reasonable advance notice when possible.

9) Limitation of liability

• To the extent permitted by law, we are not liable for indirect damages, lost profits, or losses from misuse of the service.
• Our total liability, when applicable, is limited to the amount actually paid by you to the service in the 12 (twelve) months preceding the event giving rise to liability.

10) Privacy and data

We process personal data in accordance with applicable law (e.g., LGPD). See our Privacy Policy for purposes, legal bases, and your rights.

11) Termination

You may close your account at any time by deactivating (see section 2.1) or requesting permanent closure from support. We may terminate or suspend access for violation of these Terms, fraud, legal order, or risk to operation/security.

Important: When deactivating or closing your account, use or request refund of your coins and balance within the periods set in the Refund Policy, especially if within the 7-day purchase window.

12) Governing law and venue

These Terms are governed by Brazilian law. Any disputes shall be submitted to the courts of the service owner's headquarters, except where applicable law provides a different venue for the consumer.

13) Contact

Questions? Email contato@sevencoins.com.br.

This document is for informational purposes and does not replace professional legal advice. Adjust according to your operations and applicable law.